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 Value for Money  1.0
 Rooms  1.0
 Cleanliness  1.0
 Location  1.0
 Security & Safety  1.0
 Service & Staff  1.0
 Food / Dining  1.0
 Total  1.0

"NEGLECT"

User Rating:  1.0
Reviewer:   Iris F. of interior de SP, Brazil
Reviewed:   April 13, 2020  (see hotel reviews from Instantworldbooking.com)
Traveled:   March 2020     Type:   Other
1 2 3 4 5
 Value for Money
 Rooms
 Cleanliness
 Location
 Security & Safety
 Service & Staff
 Food / Dining
Comments  (English):
The Geko team is not at all solicitous, quite the contrary, my friends and I had a totally frustrating experience with the establishment. First of all, as photos on the internet have nothing in reality as a hostel to start with the room, bed linen with an unpleasant smell and much less space than displayed. We decided to disclose, after all, it was a trip planned months ago and we would not be stressed about it. If you imagine that the nightmare was just beginning, since you were forced to leave the return the day after our arrival, because they were prevented (they could not even go to the beach in front of the hostel), much less before the reception (which is much more comfortable than the room). Before taking more than 6 hours on the road, send messages to the hostel attendant asking if everything was right for our arrival and if there is no problem, it will be confirmed if possible. Geko subscribers simply do not wish to make the refund that is our right, since the ONLY 1 DAY 4-day tokens are planned and foreseen.
We want a refund of our 3 unapproved steps back, and no, WE DO NOT WANT TO LEAVE CREDIT for next time, as there is no minimum probability of return.
I do not recommend this place even to my worst enemy.


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